At TranslationPartner, we are committed to delivering high-quality translation services. If you are not satisfied with the final deliverable, please contact us within 2 days of receiving the translation.
Refunds may be issued in the following cases:
The delivered translation does not meet the agreed-upon requirements or quality standards.
A project was canceled before work began.
Refunds will not be issued if:
The translation was completed as per the confirmed brief.
Feedback or revisions were not provided during the agreed review period.

We encourage clients to request revisions first. Our team will make every reasonable effort to correct any issues. Each case will be reviewed individually to ensure fairness.
For refund requests, please contact us at sales@translationpartner.com with your project details.